Have a question at three o’clock in the morning? No problem. Our team of experts is here to support you 24x7x365. Whether you have a problem to solve or simply need some advice on configuring your server, our experts are available to help you via email, chat and phone 24 hours a day, 7 days a week, 365 days a year.

Best Features
of Managed Support


Plus Ones

Enhanced Support is WestHost’s basic level of managed support – it’s for those who don’t have much experience setting up and configuring a server.

It includes Assisted Start-up and priority response times from our support team. As well as priority 24x7x365 support, our team of experts is here to help you install software, configure security and get the best from your dedicated server.


Super Speed

Dedicated hosting can be tough, especially when you’re just getting started. Whether you’re setting up a new dedicated server or moving from an existing provider, simply answer a few questions & we can get your server up and running and data migrated in no time at all.


All You Can Eat

Upgrade to Premium Support and we’ll configure, monitor, update and proactively manage your server for you. So, if there’s an issue at 2am, you don’t need to worry about it, we’ll have it covered, get you back online and let you know what went wrong. Our highly-trained support experts will configure and manage your dedicated server for optimum performance and security.

Tech Specs

OS Supported
All Linux
Configure Server (Basic server set-up)
System update
Configure Security
Install software
Migrate Data
Domain & DNS migration
1 month priority response
Price (Standard support only)

How do the options compare?

OS supported
All Linux
CentOS (with cPanel) only
CentOS (with cPanel) only
Bundled software
cPanel, Server Density
cPanel, Server Density
Assisted Start-up
$39 option
Ongoing security Monitoring
Alert notifications
to our team
Response to issues
Priority response times
Install software upgrades & patches
on request
on request
Enhanced SLA (timer starts)
When outage is reported
When outage is reported
When outage occurs
Dedicated Account Manager
Direct access to 3rd Line experts
Server admin tasks
on request
on request
$39 per month
$69 per month

Ready to order?

Order now


Located 30 minutes south of Salt Lake City, Utah, our data center is in a qualified disaster safe zone ensuring the most protection possible.

Top Tier Data
Center Uptime

Premium hosting services can only be as good as the infrastructure supporting it, which is why we are meticulous in selecting where we host your data. Our hosting infrastructure has been constructed with the most advanced and reliable technologies available in the industry, and as a result, we have been consistently recognized by many organizations as one of the most reliable hosting companies in the world. We host your data at a Tier-3 data center, which offers the level of security you would expect to find with major banking and financial institutions and is located in a designated disaster-safe zone as outlined by FEMA's National Emergency Management Information System.


Our data center provides optimization through its operations via secure, scalable, and redundant facilities. Colocation solutions offer space and bandwidth for systems. WestHost is responsible for the purchase, configuration, and maintenance of all physical hardware, application software, and operating systems in our data center and has personnel on site 24/7. Our data center features include:

  • Redundant power sources
  • Multiple network carriers providing unsurpassed reliability and performance
  • On-site professional staff to monitor and provide assistance
  • Optional managed firewall and data backup services
  • SAS 70 compliant
  • Tier 3 classification
  • 30" raised floor
  • Advanced canopy cold row cooling
  • VESDA smoke detection system
  • 24x7 security and digital video surveillance